Refund & Cancellation Policy

This policy explains how billing, cancellations, and refunds work for paid subscriptions to Teddy’s Book Workshop, operated by [COMPANY_NAME]. It supplements our Terms of Service.

Free tier

You can try the Service on the free tier, which includes a limited monthly allowance of AI-assisted generation, at no cost and with no payment method required.

Billing

Pro subscriptions are billed in advance on a recurring basis (monthly or annually, as selected at checkout) through Stripe. Each renewal automatically charges your payment method until you cancel.

Cancellation

You may cancel at any time from your account settings or by emailing [CONTACT_EMAIL]. When you cancel, your subscription remains active until the end of the current billing period, after which it will not renew. You retain access to your created content; AI features return to free-tier limits.

Refunds

Because the Service incurs real per-use AI costs, payments are generally non-refundable, and we do not provide prorated refunds for partial billing periods. As a goodwill matter, we may issue a refund at our discretion if:

• you were charged because of a clear billing error;
• you were charged for a renewal you intended to cancel and you contact us within [REFUND_WINDOW_DAYS] days, having made little or no use of the Service in that period; or
• a refund is required by applicable consumer-protection law in your jurisdiction.

How to request a refund

Email [CONTACT_EMAIL] from the address on your account, with the date of the charge and a brief explanation. We aim to respond within [SUPPORT_RESPONSE_DAYS] business days.

Price changes

We may change subscription prices. If a price change affects you, we will give notice before it takes effect, and it will apply to your next renewal. Continuing your subscription after the effective date constitutes acceptance of the new price.

Contact

Questions about billing? Email [CONTACT_EMAIL].